Payment Policy

At Edelux, we prioritize the security of your transactions and aim to provide a seamless checkout experience. We utilize industry-standard encryption technologies and work with established payment providers to ensure secure transactions.

1. ACCEPTED PAYMENT METHODS 

We accept a wide range of secure payment options to suit your needs:

– Credit and Debit Cards: Visa, MasterCard, Maestro, American Express, Discover, Diners Club, UnionPay.

– Digital Wallets: Apple Pay and Google Pay.

– Express Checkout: Shop Pay.

Note: All available payment methods will be clearly displayed at the checkout stage. Acceptance may vary based on your card issuer or bank regulations.

2. TRANSACTION CURRENCY 

All prices on https://edeluxtm.com are displayed in British Pounds (£ - GBP). All transactions will be processed and finalized in GBP. If your credit card or bank account is in a different currency, the final total may vary slightly due to exchange rates applied by your bank.

3. PAYMENT SECURITY & DATA PROTECTION 

– SSL Encryption: For your protection, our website uses Secure Sockets Layer (SSL) technology to encrypt all sensitive information. This ensures that your personal and payment details are unreadable by third parties during transmission.

– PCI Compliance: Our payment processing partners are certified PCI-DSS compliant, adhering to the strictest standards for handling cardholder data.

– Data Privacy: Edelux does not store, save, or have access to your full credit or debit card numbers. All payment data is handled exclusively by our certified secure payment gateways.

4. PAYMENT VERIFICATION 

To prevent fraud, all orders may be subject to a security check. We reserve the right to delay or cancel an order if the payment cannot be verified or if it is flagged by our automated security systems. In such cases, we will contact you immediately via email.

5. BILLING INFORMATION 

Please ensure that your billing information matches the details on your payment method statement. Any discrepancies may lead to delays in order processing or cancellation.

6. CONTACT & ASSISTANCE 

If you have any questions regarding our payment security or encounter any technical difficulties during checkout, please contact our support team:

Store name: Edelux

Company name: Luxora Group Ltd

Address: 50 Princes Street, Ipswich, Suffolk, IP1 1RJ, United Kingdom

Email: info@edeluxtm.com 

Phone: +447412806463

Company number: 15980733

Customer service: Monday to Friday, 9:00 AM – 5:00 PM (GMT)

We usually reply within 24 hours